SHIPPING AND DELIVERY
How do you ship packages?
All packages are shipped from Los Angeles, CA, and are shipped through USPS or UPS.
Please allow up to 2-3 for orders to be processed and shipped.
You will receive a shipping confirmation email when your order ships and can expect the shipping times below.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 2-5 Business days |
| Canada, Europe | 7-12 Business days |
| Australia, New Zealand | 7-20 Business days |
| Mexico, Central America, South America | 7-20 Business days |
Do you ship worldwide?
Yes. We provide free shipping to over 231 countries around the world. However, there is some locations we are unable to ship. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 business days, please contact us
My tracking says “no information available at the moment”.
For some shipping companies, it takes 5-7 business days for the tracking information to update on the system. If your order was placed more than 7 business days ago and there is still no information on your tracking number, please contact us.
If you have any other questions, please contact us and we will do our best to help you out.
*All shipping times exclude clearance/customs delays